In banking, every conversation begins with trust. But in today’s digital landscape, customers expect fast, secure, 24/7 answers — while banks face rising compliance demands and overwhelmed agents.
HERA bridges the gap with conversational AI that’s secure, scalable, and always available.
Build stronger customer relationships by combining speed, accuracy, and security in every interaction 👇
Learn How HERA Builds TrustBalance checks, card issues, transaction questions flood CS daily
KYC processes take days, creating friction at the start
Teams struggle to keep pace with expectations
Disconnected systems and strict regulations create bottlenecks
Answer FAQs instantly across WhatsApp, web, or app
Card block/unblock automation
Supports multiple languages
Upload ID docs through chat
Auto-validation + human review
Speeds up onboarding significantly
Auto-route to relevant agent or department
Escalate with full chat context intact
🔐 End-to-end encrypted chat flows
🧑💼 Role-based access for agents & supervisors
🏆 ISO 27001 compliance-ready architecture
See how HERA transforms banking operations — from response speed to onboarding efficiency — while reducing load on customer service teams.
HERA isn't here to replace your team — it's here to enhance them. Filter out repetitive tasks, boost compliance, and focus your people on what really matters: building trust.
Let automation handle the busywork — your agents focus on relationships.
Secure, encrypted, and fully compliant with your banking standards.
Consistent CX across all branches, all channels.
Let's build a smarter, faster, and more secure digital banking experience — powered by AI and built on trust. See how HERA can streamline your customer service, simplify compliance, and elevate your CX at scale.
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